Legal

Privacy Policy

How we collect, use, and protect your information — in line with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last updated: 21 June 2026

Roboxcel Innovation (LA0073998-K) ("Roboxcel", "we", "us") respects your privacy. This policy explains what personal data we collect through this website, how we use it, and your rights under the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information we collect

  • Information you give us — when you submit the contact / demo form: your name, company, email address, phone number, enquiry type and message.
  • Usage data — basic, aggregated analytics (pages visited, device/browser type, approximate region) collected via cookies if analytics is enabled.

2. How we use it

  • To respond to your enquiry, schedule demos, and provide quotes or support.
  • To improve our website and understand how it is used.
  • To send you information you have requested. We do not sell your data.

3. Third-party processors

Form submissions are delivered to us via EmailJS, and website analytics may be processed by Google Analytics. These providers process data on our behalf under their own privacy terms. We share data only as needed to operate this site.

4. Cookies

We use minimal cookies, primarily for analytics. You can disable cookies in your browser settings; the site will continue to function.

5. Data retention & security

We keep enquiry data only as long as necessary to handle your request and our business records, then delete it. We apply reasonable safeguards to protect your data, though no transmission over the internet is fully secure.

6. Your rights

Under the PDPA you may request access to, correction of, or deletion of your personal data, and may withdraw consent for us to process it. To exercise these rights, contact us at [email protected].

7. Contact

Roboxcel Innovation (LA0073998-K)
D1-11-13A, Taman OUG Parklane, Jalan Kelang Lama 1/152,
58200 Kuala Lumpur, Wilayah Persekutuan, Malaysia
Email: [email protected]
Phone: +603-8665 3212
WhatsApp: +60 11-1254 4491

This page is a general template provided for convenience and is not legal advice. Please have it reviewed by a qualified professional before publishing.